Dear community members,
we are very proud to announce today the release of the first beta version of OTRS 5 and also the 11th patch level releases of OTRS 4 and OTRS::ITSM Module 4. Thank you for your support!
OTRS 5 beta1 contains a lot of new features in the area of productivity, scalability & performance and security as well as installation & administration and working with external systems.
For example:
- OTRS is now optimized for use on different types and sizes of mobile devices.
- Single-select and multi-select input fields have been improved and provide advanced searching and filtering capabilities (thanks to Dusan Vuckovic at Mühlbauer).
- Images can now be added/uploaded to the WYSIWYG editor using Copy&Paste and Drag&Drop from anywhere outside the application (in all browsers, without additional Add-On).
- The new OTRS Daemon handles all asynchronous and periodic tasks and
replaces all previous OTRS cron jobs. In a clustered environment the
load is automatically distributed over the nodes.
- It is now possible to specify multiple readonly mirror (slave) databases
for expensive computations such as statistics or fulltext searches to
distribute the load among these database servers.
- A new two-factor authentication layer allows added login security.
- A new XSLT based GenericInterface mapping module allows for arbitrarily complex user-defined data mapping.
- The new OTRS console makes working on the commandline easy and fun. All commands have a consistent interface, useful documentation and provide helpful colored output.
- Administrators can now specify a minimum log level to reduce logging volume, thanks to Renée Bäcker.
- Overview screens in the admin area now show invalid entities in gray, making it easy to focus on active elements.
+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++
Release: OTRS 5 beta1
Release date: 04-August-2015
Status: Beta
Read the entire release notes: