Dear community members, today we announce the patch level release of the OTRS Windows Installer 3.0.5. Please note that we just remedied a defect in the update functions of the OTRS Windows Installer. In case of having shut down the MySQL server while running the installer, the OTRS Windows Installer copied this server and all data. This lead to a loss of all previous MySQL configurations. We have fixed this bug now. Please use the current version of the OTRS Windows Installer for your next upgrade. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.5 Release date: 08-April-2014 Status: Patch level release Read the entire release notes: http://www.otrs.com/release-notes-otrs-windows-installer-3-0-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel