Dear community members,

we are very proud to announce today the patch level releases OTRS Help Desk 4 Patch Level 3, OTRS Help Desk 3.3.11 and 3.2.17, OTRS::ITSM 4 Patch Level 3 and OTRS::ITSM 3.3.11, the OTRS Appliance 4 Patch Level 3 and the OTRS Appliance 3.3.11. Thank you for helping to improve OTRS.

Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 4 Patch Level 3
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-help-desk-4-patch-level-3/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 3.3.11
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-help-desk-3-3-11/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 3.2.17
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-help-desk-3-2-17/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS::ITSM 4 Patch Level 3
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-4-patch-level-3/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS::ITSM 3.3.11
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Appliance 4 Patch Level 3
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Appliance 3.3.11
Release date: 16-December-2014
Status:                 Patch Level Release


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



Best regards

Annalena Navarro von Starck
Marketing Manager

OTRS AG
Norsk-Data-Straße 1
61352 Bad Homburg
Germany 

T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel