we are very proud to announce today the releases OTRS Help Desk 4 Patch Level 5, OTRS::ITSM 4 Patch Level 5 and the OTRS Appliance 4 Patch Level 5. Thank you for helping to improve OTRS.

Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 4 Patch Level 5

Release date: 20-January-2015

Status: Patch Level Release

Read the entire release notes:

https://www.otrs.com/release-notes-otrs-help-desk-4-patch-level-5/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS::ITSM 4 Patch Level 5

Release date: 20-January-2015

Status: Patch Level Release

Read the entire release notes:

https://www.otrs.com/release-notes-otrsitsm-4-patch-level-5/

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Appliance 4 Patch Level 5

Release date: 20-January-2015

Status: Patch Level Release

Read the entire release notes:

https://www.otrs.com/release-notes-otrs-appliance-4-patch-level-5/

Best regards

Annalena Navarro von Starck

Marketing Manager

OTRS AG

Norsk-Data-Straße 1

61352 Bad Homburg

Germany

T: +49 (0) 6172 681988 0

F: +49 (0) 9421 56818 18
I: http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel