+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: OTRS iPhone App 1.0.2 Requirements: OTRS Help Desk 2.4.1 (or higher) installed iPhoneHandle * iPhoneHandle 1.0.2 is recommended for OTRS 3.0.x * iPhoneHandle 0.9.6 is recommended for OTRS 2.4.x Status: stable ENHANCEMENTS ============ * Improvements in the usability BUG FIXES ========= Bug-fixes for autocompletion feature (the app crashed when using it) SOFTWARE DOWNLOAD: ================== iPhone App ========== http://itunes.apple.com/us/app/otrs/id383841790?mt=8&uo=4 iPhoneHandle ============ This can be installed via the Package Manager in a running OTRS with Internet or via our Package Repository for manual installation. [ http://ftp.otrs.org/pub/otrs/packages/ ] FEEDBACK & BUG REPORTING: ========================= Although our releases are always rigorously tested, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. PROFESSIONAL SERVICES FOR OTRS: =============================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] OTHER COMMUNITY SERVICES: ========================= User Forums [ http://forums.otrs.org/ ] Mailing Lists [ http://lists.otrs.org/ ] Knowledge Database (FAQ) [ http://faq.otrs.org/ ] Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann