+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: FAQ 2.0.0 beta3 Packaging Version Number: 1.6.93 Required OTRS release: OTRS Help Desk 3.0.4 Status: beta MINIMUM REQUIREMENTS ==================== OTRS 3.0.4 or higher. Get OTRS 3.0.4 here! [ http://otrs.org/downloads/ ] ENHANCEMENTS ============ * New configuration setting to select Multiple or Single Language. * New configuration setting to enable or disable voting mechanism. * Bug# 6586 - Ability to not use Language in FAQ. [ http://bugs.otrs.org/show_bug.cgi?id=6586 ] * Bug# 5091 - Ability to disable voting from SysConfig. [ http://bugs.otrs.org/show_bug.cgi?id=5091 ] BUG FIXES ========= * Bug# 6592 - Wrong object information (Title) in FAQ Link screen. [ http://bugs.otrs.org/show_bug.cgi?id=6592 ] * Bug# 6589 - Approval state for FAQ not translated in PDF Print [ http://bugs.otrs.org/show_bug.cgi?id=6589 ] * Bug# 6602 - Public Search printed results use the customer template and not the public one. [ http://bugs.otrs.org/show_bug.cgi?id=6602 ] * Bug# 6587 - "Status" in public interface is superfluous. [ http://bugs.otrs.org/show_bug.cgi?id=6587 ] * Bug# 6584 - Rate Labels in FAQ Voting box in Customer frontend wraps down if the voting question is too short. [ http://bugs.otrs.org/show_bug.cgi?id=6584 ] * Bug# 6593 - Customer interface text search not possible. [ http://bugs.otrs.org/show_bug.cgi?id=6593 ] * Bug# 6622 - FAQ diagram (.dia) and (.png) are wrong. [ http://bugs.otrs.org/show_bug.cgi?id=6622 ] * Bug# 6581 - Using an FAQ entry to answer a ticket places the text on the bottom of the reply. [ http://bugs.otrs.org/show_bug.cgi?id=6581 ] * Bug# 6626 - Small layout problem for keywords in customer and public FAQ zoom. [ http://bugs.otrs.org/show_bug.cgi?id=6626 ] * Bug# 6644 - SmallDarkGradient.png File not found message on FAQ Public interface. [ http://bugs.otrs.org/show_bug.cgi?id=6644 ] * Bug# 6647 - Approval information display wrong switched on FAQ PDF printing. [ http://bugs.otrs.org/show_bug.cgi?id=6647 ] KNOWN ISSUES ============ * FAQ link feature in ticket composing screens require OTRS 3.0.4 LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS ======================================================== f8318ce467564632d365ecfe166f843a [ http://ftp.otrs.org/pub/otrs/packages/FAQ-1.6.93.opm ] FEEDBACK & BUG REPORTING: ========================= Although FAQ 2.0.0 beta3 (package version number 1.6.93) has been tested before, we appreciate your contributions. As always, youre encouraged to tell us what you think, using this feedback e-Mail: [enjoy at otrs.com] or by filing a bug in Bugzilla [http://bugs.otrs.org]. COMMUNITY SUPPORT ================= * User Forums [ http://forums.otrs.org/ ] * Mailing Lists [ http://lists.otrs.org/ ] * Knowledge Database (FAQ) [ http://faq.otrs.org/ ] * Bug Tracking [ http://bugs.otrs.org/ ] * Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Shawn Beasley Manager Community Marketing OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann