Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:            OTRS 2.4.2
Status:             stable
Code Name:          Aitutaki Beach, Cook Island

NEW FEATURES OF OTRS 2.4:
=========================

Review the new feature list:
http://lists.otrs.org/pipermail/announce/2009/000115.html

Product Website (english):
http://www.otrs.com/en/products/otrs/features/

Product Website (german):
http://www.otrs.com/de/produkte/otrs/funktionen/

ENHANCEMENTS:
=============

FIXED BUGS:
===========

YOUR CONTRIBUTION:
===================

* We kindly ask for your assistance to update the translation
  files! The current status can be found here:
  http://users.otrs.com/~me/i18n/

SOFTWARE DOWNLOAD:
===================

* http://otrs.org/download/
* http://www.otrs.com/de/download/software/
* http://www.otrs.com/en/download/software/
* ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

A complete list of all download mirrors (ftp/http/rsync) is
available at http://otrs.org/download/

MD5 MESSAGE DIGEST (128-bit) CHECKSUMS:
=======================================

UPGRADING:
===========
For those folks who are using OTRS 2.3 and want to upgrade to 2.4
please read the UPGRADING and INSTALL files.

FEEDBACK & BUG REPORTING:
==========================
Although OTRS 2.4.2 has been tested before, we appreciate
your contributions. As always, you’re encouraged to tell
us what you think, using this feedback e-Mail: [enjoy@otrs.com]
or by filing a bug in Bugzilla [http://bugs.otrs.org].