Hi, we are proud to announce OTRS 2.0.2 (Klong Jark Beach) today. This is the latest release of OTRS 2.0, and contains some major bug fixes. For a complete list see below. The OTRS team recommends all OTRS 2.0.x users to upgrade to OTRS 2.0.2. Changes: ======== - fixed bug #877 - Error when merging tickets - Can't call method "LockSet" on an undefined value at Kernel/System/Ticket.pm - fixed bug #879 - "Wide character in subroutine" - mails with attachements in utf-8 mode - fixed bug #871 - Erroneous Content-Length fields are sent when downloading attachments - fixed bug #861 - Problems in faq attachments and postgresql backend - fixed broken download of public SMIME certs - fixed bug #847 - Broken download of public PGP keys - fixed bug #862 - Wrong sum for time acounting - fixed bug #811 - 404 Error for role link OTRS::Admin::Role <-> User - fixed bug #822 - Missing FAQID in TicketZoom for linked FAQ article - fixed bug #815 - Strange line in history - fixed bug #836 - GenericAgent (GUI based) seem to ignore priority - fixed not shown linked objects in faq zoom and print view - fixed bug #850 - Can't locate object method "KeySearch" error - fixed bug #874 - Password plaintext in UserLastPw - fixed bug #860 - Error in AgentTicketForward.pm, missing title in the warning for the owner check - added config option for defaul sortby and order in ticket search result in customer and agent interface - added missing merge params to Kernel/Config/Files/Ticket.xml - added add/delete option in SysConfig for NavBar - added warning message in customer panel on account create if invalid email address is given - removed default selections (UserSalutation) from CustomerUser config - removed not needed Kernel/Modules/FAQState.pm and not needed config setting - updated it translation - thanks to Giordano Bianchi! - updated nb_NO translation - thanks to Espen Stefansen! - updated pt_BR translation - thanks to Glau Messina! (for more details: http://cvs.otrs.org/viewcvs.cgi/otrs/CHANGES) Download: ========= ftp://ftp.otrs.org/pub/otrs/ (a full list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/) MD5 message digest (128-bit) checksums ----------------------------------------------------------------- f7539dd86efc05eec996aa148280e18b RPMS/suse/7.3/otrs-2.0.2-01.i386.rpm 53b7af9a07c98b90578b8403d4276220 RPMS/suse/8.x/otrs-2.0.2-01.i386.rpm e46dc36de4d3b8324ace693caf865ad2 RPMS/suse/9.0/otrs-2.0.2-01.i386.rpm 53a2105d1245f065b38fc7ea3b373a18 RPMS/suse/9.1/otrs-2.0.2-01.i386.rpm 5808d3bf711d71faf30182c7630e0789 RPMS/redhat/7.x/otrs-2.0.2-01.i386.rpm d490217f7769b0f82f273582c613497d RPMS/redhat/8.0/otrs-2.0.2-01.i386.rpm 5c0b011c1af0d3acd896f9c59dcc4837 SRPMS/suse/7.3/otrs-2.0.2-01.src.rpm d7c4fd5b0d5fb1f0ce59c55be8878c5c SRPMS/suse/8.x/otrs-2.0.2-01.src.rpm 58a1f065c3cb4e1b83a05ff01d5e8123 SRPMS/suse/9.0/otrs-2.0.2-01.src.rpm a0a5eb5ce109950df98941ec5be1baea SRPMS/suse/9.1/otrs-2.0.2-01.src.rpm ba7efec68ce07523ff3f7bf535606e49 SRPMS/redhat/7.x/otrs-2.0.2-01.src.rpm 3835ce078d93f6cbe8b4ff57c5cd7bc1 SRPMS/redhat/8.0/otrs-2.0.2-01.src.rpm 156b431b3c0361ca72466a1fdefd0cfa otrs-2.0.2-01.tar.gz 87e1d234b507ed340930778403fe343e otrs-2.0.2-01.tar.bz2 ----------------------------------------------------------------- Upgrading: ========== For those folks who are using OTRS 1.x and want to upgrade to 2.0 please read the UPGRADING and INSTALL files. Bugreports: =========== http://bugs.otrs.org/ (Thanks!) PS: Just 3 weeks after the first OTRS 2.0 stable release we count over 8500 OTRS 2.0 downloads. Thank you to all OTRS users! :-) Martin Edenhofer -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!