Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ We are proud to announce OTRS 2.3.0 beta3 (Bora Bora) today. This is a beta release of OTRS 2.3 which is not recommended to use for productive operation. Beta releases are published for test purposes only. The stable release is planned to be released Aug 4th 2008. Fixed bugs: =========== * Bug #1565 - A responsible Agent wasn't updated when a a new phone or e-mail ticket was created. [ http://bugs.otrs.org/show_bug.cgi?id=1565 ] * Bug #2957 - Merged ticket wasn't shown as 'canceled' in the linked objects table. [ http://bugs.otrs.org/show_bug.cgi?id=2957 ] * Bug #2969 - Users were unable to pass the login screen, error message: 'undefined value as a HASH reference at Kernel/System/Ticket/ IndexAccelerator/RuntimeDB.pm line 57'. [ http://bugs.otrs.org/show_bug.cgi?id=2969 ] * Bug #2979 - Agents were unable to work on tickets, even with rw permissions error message: "no permission" [ http://bugs.otrs.org/show_bug.cgi?id=2979 ] * Bug #2980 - Every time when IMAP or IMAPs was executed, Agents got a cron email (message: 'use of uninitialized value in numeric gt (>) at') [ http://bugs.otrs.org/show_bug.cgi?id=2980 ] * Bug #3005 - AJAX functionality in the phone and email ticket mask wasn't working for Service and SLAs. [ http://bugs.otrs.org/show_bug.cgi?id=3005 ] * Bug #3013 - When changing a queue, the content of a freetext Field (this is limited to input fields and does not affect 'option fields' (listboxes)) wasn't shown correctly after an AJAX update in the phone and email ticket. [ http://bugs.otrs.org/show_bug.cgi?id=3013 ] Known Issues: ============= * Bug #2960 - scripts/DBUpdate-to-2.3.pl possibly fails if no backend object for migration links is installed. [ http://bugs.otrs.org/show_bug.cgi?id=2960 ] Download: ========= * http://otrs.org/download/ * http://www.otrs.com/en/download/software/ * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 message digest (128-bit) checksums: ======================================= d9f65ce2fa5b62e1abcc214a0277020f ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.3.0-beta3.i386.rpm 1e1a9e02c3cf5e468a5f6800f030a149 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.3.0-beta3.i386.rpm 1ea43ad7144e523542a64f730b6c61e2 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.3.0-beta3.i386.rpm ca597a9d2d975788c3b9f3aa3ce6290c ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.3.0-beta3.i386.rpm b1df3901bf41a1e37e2f053490c47857 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.3.0-beta3.i386.rpm 039088e53f3d20de9d78b9006fba7108 ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.3.0-beta3.i386.rpm eb228013fcf68c301414e556f779d0bf ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.3.0-beta3.i386.rpm 4db9782339434082127b92cb416e0634 ftp://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.3.0-beta3.i386.rpm Ca55a85eed3855f03f6a64be3a28023c2 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta3.tar.gz 4a2bdbc60fc8b63b599278b3ce3c525e ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta3.tar.bz2 0c1622b0201e9429ad6c43b545fc2d62 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta3.zip 67f3f56e79bd234a5c0399ed37ebc565 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta3-001-win32.exe Important for Upgrading: ======================== For those folks who are using OTRS 2.2 and want to upgrade to 2.3 (we do not recommend this at this time because OTRS 2.3.0 beta1 is a beta release) please read the UPGRADING and INSTALL files. Bug Reporting: ============== Although OTRS 2.3.0 beta3 has been tested before, we appreciate your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us. Therefore a great "THX!" goes out to you! o http://bugs.otrs.org/ ((enjoy)) -- Hauke Jan Böttcher Director Sales & Marketing ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann