Hi, first I'd like to wish you all a happy new year! For OTRS the year 2002 was quite successfull and we'd like to push this in this year even further. Until now OTRS has been beta for a long time. We did this by purpose, but are never the less happy that there are allready so many working installations of the OTRS around the world. There fore I am proud to announce version 1.0 which will be released at 14th February 2003 (Valentinesday). That also means that we hereby announce a featurefreeze till then. Martin will create a branch and will give you detailed information about this on the developer mailinglist. A detailed announcement will be published at the 14th February. This e-mail is just to inform all of you that we have a featurefreeze. take care Stefan Winter -- Stefan Winter Galloping around the cosmos is a game for the young. (Kirk) "Star Trek II (The Wrath of Kahn)"