+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release Name: OTRS ITSM 3.0 beta3 Packaging Version Number: 2.1.93 Required OTRS release: OTRS Help Desk 3.0.5 (or higher) Status: beta ENHANCEMENTS =============== * Updated translations. BUG FIXES ========= * Bug# 6698 - Uninstalling the ITSMChangeManagement module does not delete attachments. [ http://bugs.otrs.org/show_bug.cgi?id=6698 ] * Bug# 5508 - OTRS_CHANGE_ChangeState and OTRS_WORKORDER_WorkOrderState won't translate. [ http://bugs.otrs.org/show_bug.cgi?id=5508 ] * Bug# 6728 - Notification Management not usable if many notifications exist. [ http://bugs.otrs.org/show_bug.cgi?id=6728 ] * Bug# 6771 - Install failure if ImportExport module is used together with Survey module. [ http://bugs.otrs.org/show_bug.cgi?id=6771 ] * Bug# 6740 - Link CI to new phone or mail ticket does not work. [ http://bugs.otrs.org/show_bug.cgi?id=6740 ] * Bug# 6766 - Changes from Templates not linked to RfC Tickets. [ http://bugs.otrs.org/show_bug.cgi?id=6766 ] * Bug# 6786 - ChangeAdd and ChangeEdit screens shows no tooltip if mandatory richtext fields are empty. [ http://bugs.otrs.org/show_bug.cgi?id=6786 ] SOFTWARE DOWNLOAD: =================== * http://otrs.org/download/#otrsitsm * http://ftp.otrs.org/pub/otrs/itsm/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/downloads/ INSTALLATION ============ Please use the installing and upgrading information found in INSTALL-3.0.ITSM [ http://ftp.otrs.org/pub/otrs/itsm/INSTALL-3.0.ITSM ] MD5 MESSAGE DIGEST (128-bit) CHECKSUMS: ======================================= ad1a0cb8184ace538c69d0ff7e2a40cc [ http://ftp.otrs.org/pub/otrs/itsm/packages30/GeneralCatalog-2.1.93.opm ] acb68952cde790ac830d742493663356 [ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMChangeManagement-2.1.93.opm ] db9fd16a87ced920378d0a6f508b0feb [ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMConfigurationManagement-2.1... ] e566383305e7dd9f7bf955240e98f951 [ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMCore-2.1.93.opm ] f9744854101a3adbfa88b0431d967a1c [ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMIncidentProblemManagement-2... ] 0fd927060e190f2d729abb9da3e30c7d [http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMServiceLevelManagement-2.1.... ] 4a7106c835a37b04851c84beed92362f [ http://ftp.otrs.org/pub/otrs/itsm/packages30/ImportExport-2.1.93.opm ] bfad6d7f4a28b943aa1df50d42bee79c [ http://ftp.otrs.org/pub/otrs/itsm/bundle30/ITSM-2.1.93.opm ] FEEDBACK & BUG REPORTING: ========================= Although our releases are always rigorously tested, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. PROFESSIONAL SERVICES: ====================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] OTHER COMMUNITY SERVICES: ========================= User Forums [ http://forums.otrs.org/ ] Mailing Lists [ http://lists.otrs.org/ ] Knowledge Database (FAQ) [ http://faq.otrs.org/ ] Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann