Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-20 ID: OSA-2021-20 Date: 2021-10-18 Title: Agents are able to lock the ticket without the "Owner" permission Severity: 3.5 LOW Product: OTRS 8.0.x Fixed in: OTRS 8.0.17 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N References: CVE-2021-36097 OTRS Security Advisory 2021-19 ID: OSA-2021-19 Date: 2021-10-18 Title: Regular Expression Denial of Service in postcs Severity: 5.3 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.17, OTRS 7.0.30 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L References: CVE-2021-23368 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-advisor...  https://pg183.keap-link013.com/v2/click/aa963d5eefb59647d727e26f0f69a580/eJy... Kind regards, Your OTRS release team https://pg183.keap-link004.com/v2/click/125a3149e59aca2785a10199f7e26fd7/eJy... Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German https://pg183.keap-link008.com/v2/click/0adf3841fce0d1deb4c93be8e97fe37f/eJy... English https://pg183.keap-link003.com/v2/click/7cde127bccfa3342159206a6e4b3f774/eJy... Spanish https://pg183.keap-link008.com/v2/click/602dd892ee2c1eabe7cd84a39b52a92e/eJy... Portuguese https://pg183.keap-link006.com/v2/click/0f95e963ac1959446ce5d311e63ec3de/eJy... https://www.facebook.com/OTRSGroup/ https://twitter.com/otrsgroup https://www.linkedin.com/company/154779 https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g https://www.instagram.com/otrs_group/ Visit www.otrs.com https://pg183.keap-link011.com/v2/click/fe922f5bab4dedb7b7bdceabd6ab52d4/eJy... or contact us.  https://pg183.keap-link002.com/v2/click/05eb6b6d0a5b5da9aa13f358c47f40e7/eJy... OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0