+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: OTRS Help Desk 2.4.12 Status: stable Code Name: Aitutaki Beach We are proud to announce that the latest patch level release of OTRS 2.4 (codename: Aitutaki - One Foot Island, Cook Island) has been released. Important for Upgrading ======================= * From OTRS 2.3.x: Please read the UPGRADING and INSTALL files for detailed instructions. Bug Fixes ========= * Bug#7776 -Double encoding for AJAX responses on ActiveState perl. [ http://bugs.otrs.org/show_bug.cgi?id=7776 ] The detailed ChangeLog can be found at: http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.993.2.199&view=mar.... Software Download ================= * [ http://otrs.org/downloads/ ] (Germany/Hamburg) * [ ftp://ftp.otrs.org/pub/otrs/ ] (Germany/Hamburg) A complete list of all download mirrors is available at [ http://otrs.org/downloads/ ]. MD5 Messages Digest (128-bit) Checksums ======================================= cc17521fafee778d92475e694b444d07 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.12-01.noarch.rpm 5adf4eecd862603d0926df4fb20c4a26 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.12-01.noarch.rpm dc257beb36acec79546d3630516743ad http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.12-01.noarch.rpm edb9263834e3db6906e8de347b591266 http://ftp.otrs.org/pub/otrs/RPMS/suse/11.0/otrs-2.4.12-01.noarch.rpm ccb262aa8a007cfcc23c04ab0dd8a4ec http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.12-01.noarch.rpm e774d4d1ea5f64bfccf673ea07646343 http://ftp.otrs.org/pub/otrs/otrs-2.4.12.tar.bz2 1a0d8c7651d4de061bdec52c92f499ea http://ftp.otrs.org/pub/otrs/otrs-2.4.12.zip 16294d841439a57a356ecc94cc47a038 http://ftp.otrs.org/pub/otrs/otrs-2.4.12.tar.gz B47135EE29EC9B4D019B945FC5C92A99 http://ftp.otrs.org/pub/otrs/otrs-2.4.12-win-installer-2.3.2.exe Feedback & Bug Reporting ========================= We appreciate your contributions! As always, you are re encouraged to tell us what you think, using this feedback e-Mail: [feedback at otrs.org] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. Professional Services ====================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] Community Services ========================= * User Forums [ http://forums.otrs.org/ ] * Mailing Lists [ http://lists.otrs.org/ ] * Knowledge Database (FAQ) [ http://faq.otrs.org/ ] * Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/