Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ We are proud to announce OTRS 2.3.0 beta4 (Bora Bora) today. This is a beta release of OTRS 2.3 which is not recommended to use for productive operation. Beta releases are published for test purposes only. The stable release is planned to be released Aug 4th 2008. Fixed bugs: =========== * Bug #3053 - AJAX functionality within the ticket interface wasn't working properly when the cookies support was disabled in the browser. [ http://bugs.otrs.org/show_bug.cgi?id=3053 ] * Bug #3046 - Creating a new Telephone- or Email-Ticket in the agent interface required to click twice on the "create" botton. [ http://bugs.otrs.org/show_bug.cgi?id=3046 ] * Bug #3047 - Once assigned it wasn't possible to reset services and slas to the option >none< in the AgentTicketNote screen. [ http://bugs.otrs.org/show_bug.cgi?id=3047 ] * Bug #2960 - OTRS update script "scripts/DBUpdate-to-2.3.pl" failed if there existed no config file (ZZZAuto.pm). The script now creates a new file if there is no existing config file (ZZZAuto.pm) found. [ http://bugs.otrs.org/show_bug.cgi?id=2960 ] * Bug #3029 - Search results in the agent interface of linkable objects were not sorted correctly. [ http://bugs.otrs.org/show_bug.cgi?id=3029 ] * Bug #3030 - If the same linked ticket was linked again the user didn't get the intended error message in the web interface. [ http://bugs.otrs.org/show_bug.cgi?id=3030 ] * Bug #3034 - The "Article sort order" in the Ticket Zoom screen wasn't working properly while using the new Expand/ Collapse feature. [ http://bugs.otrs.org/show_bug.cgi?id=3034 ] * Bug #3059 - New ticket fulltext search feature wasn't working properly because of a missing "article_search" table in *.sql create scripts. [ http://bugs.otrs.org/show_bug.cgi?id=3059 ] Enhancements: ============= * Added new administration interface for managing ticket priorities. Known Issues: ============= * Language translation files have not been updated to the new release OTRS 2.3.x. We kindly ask for your assistance to update the translation files! The files can be found here: [ http://cvs.otrs.org/viewvc.cgi/otrs/Kernel/Language/ ] * Documentation is not updated right now Download: ========= * http://otrs.org/download/ * http://www.otrs.com/en/download/software/ * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 message digest (128-bit) checksums: ======================================= e5bb7a526103f64002ff47f4d0b3164c ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.3.0-beta4.i386.rpm abf32b4001064dcb2f20cdc671e5e4df ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.3.0-beta4.i386.rpm c6a36963a5aa010216e7fcfb55909784 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.3.0-beta4.i386.rpm 5bd93eb00aec682f6232e4126a8b20d4 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.3.0-beta4.i386.rpm d79bf8e1c45431d68dac96995673b9ce ftp://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.3.0-beta4.i386.rpm 29755594787fa88bb4d99f26790a90d2 ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.3.0-beta4.i386.rpm faf1f11b841bb5299fbd007e47bd6070 ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.3.0-beta4.i386.rpm a5bb0b527bcd527fafb86d57308d4361 ftp://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.3.0-beta4.i386.rpm f76d1bee32981c4a9b8d2f3ecb744614 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta4.tar.gz 895b1d389ed7013a8fdf61c519d0bcae ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta4.tar.bz2 755f4a83c70ee3983283dfcabcd5300f ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta4.zip ebdc0420b58c2e210adc317c52228de9 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.0-beta4-001-win32.exe Important for Upgrading: ======================== For those folks who are using OTRS 2.2 and want to upgrade to 2.3 (we do not recommend this at this time because OTRS 2.3.0 beta1 is a beta release) please read the UPGRADING and INSTALL files. Bug Reporting: ============== Although OTRS 2.3.0 beta4 has been tested before, we appreciate your contributions and bug reports. You, the OTRS community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us. Therefore a great "THX!" goes out to you! o http://bugs.otrs.org/ ((enjoy)) -- Hauke Jan Böttcher Director Sales & Marketing ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann