Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: June 08, 2020 Patch/Patches: OTRS 8.0.4 OTRS 7.0.18 OTRS::ITSM Module 7.0.18 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ https://pg183.infusion-links.com/api/v1/click/6578562645360640/4646958497005... OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com https://pg183.infusion-links.com/api/v1/click/6418406133465088/4646958497005.... Kind regards, Your OTRS release team https://www.facebook.com/OTRSGroup/ https://twitter.com/otrsgroup https://www.linkedin.com/company/154779 https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g Visit www.otrs.com https://pg183.infusion-links.com/api/v1/click/4509304981553152/4646958497005... or contact us.  https://pg183.infusion-links.com/api/v1/click/5853931802198016/4646958497005... Bernd Maus — Online Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 6172 681988-44 F: +49 9421 56818-18 I: https://www.otrs.com/ https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 8 | Fast • Modern • Secure Learn more. https://otrs.com/