Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ OTRS 2.1.3 (Playa Esmeralda) is released! Fixes: ====== - fixed missing \n on csv output of customer ticket search - fixed not working ticket free time option in phone ticket - fixed missing access permission pre check to show ticket menu items or not - fixed bug - not shown empty "-" selection of new onwer if on move if Ticket::ChangeOwnerToEveryone is set - update of Dansk language file, thanks to Mads N. Vestergaard - update of Spanish language file, thanks to Jorge Becerra - added set auto time zone of agent/customer based on java script offset feature on every login - fixed not working all owner/responsible selection in phone view - fixed always shown responsible selection in phone view - fixed LDAP problems "First bind failed! No password, did you mean noauth or anonymous ?" - fixed double agent notifications on ticket move to queue and also selected owner Download: ========= ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) (a full list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/) MD5 message digest (128-bit) checksums: ====================================== 5f68964836e308b8fd68123bcc007d75 RPMS/suse/7.3/otrs-2.1.3-01.i386.rpm f14173ed4b05b4193dcab1cd629ec0eb RPMS/suse/8.x/otrs-2.1.3-01.i386.rpm 565b1812e9e49ef18a991004d1277586 RPMS/suse/9.0/otrs-2.1.3-01.i386.rpm be40d15745fed5cdbb7ab067dff3d440 RPMS/suse/9.1/otrs-2.1.3-01.i386.rpm 8eb5588a6524d9850a3e25c3c45a20e9 RPMS/suse/10.0/otrs-2.1.3-01.i386.rpm fcaf1d6f5afb949e549147efeda79a26 RPMS/redhat/7.x/otrs-2.1.3-01.i386.rpm 84c45c63e83d063341993058171773dd RPMS/redhat/8.0/otrs-2.1.3-01.i386.rpm 10de1e1f5c111b99303381287c252f6e SRPMS/suse/7.3/otrs-2.1.3-01.src.rpm 1a8e6a368dec66ae220577dd1d6da686 SRPMS/suse/8.x/otrs-2.1.3-01.src.rpm 7ee94041620e35e05261a6b8bd3f27f7 SRPMS/suse/9.0/otrs-2.1.3-01.src.rpm f0c7f2636d6e02c2a9ffc8c0e8f50361 SRPMS/suse/9.1/otrs-2.1.3-01.src.rpm 67c401bf54787969ec1ae707e82d6c96 SRPMS/suse/10.0/otrs-2.1.3-01.src.rpm 15e8dcff342d3db734a10db2ca062bbb SRPMS/redhat/7.x/otrs-2.1.3-01.src.rpm 74383ac4ace62795e9f57f7426bcf4c9 SRPMS/redhat/8.0/otrs-2.1.3-01.src.rpm 669b48aff1d9609520875cdc955e2101 otrs-2.1.3.tar.gz 16ce641d7bee277d25c9a391171bcbf7 otrs-2.1.3.tar.bz2 Important for Upgrading: ======================== For those folks who are using OTRS 2.0 and want to upgrade to 2.1 please read the UPGRADING and INSTALL files. Bug Reporting: ============== Although OTRS 2.1 has been tested before, we appreciate your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled tester to us. Therefore a great "THX!" goes out to you! http://bugs.otrs.org/ NEW Telephone and Fax-Number !!: =============================== The Telephone / Fax-Number of our german Office in Straubing, has changed to: Phone: +49 (0)9421 - 56818 - 0 Fax: +49 (0)9421 - 56818 - 18 And now, ((enjoy)) Hauke Jan Böttcher Sales & Marketing Manager ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: D - 61352 Bad Homburg Fon: +49 (0) 6172 18076 43 :: Fax: +49 (0) 6172 18076 90 http://www.otrs.com/ :: Communication with success!