Dear Community Members, +++++++++++++++++++++++++ Bugfixing ++++++++++++++++++++++++ Changes: ======== In case that the maximum amount of requests (currently 400) "MaxRequestsPerChild" is reached, Apache2 should have dropped the child process in order to create a new one. Due to an error within ActivePerl Package (Version 5.8.8.820) the creation of a new child process failed. Apache2 stopped itself with an error message, "Failed to create the child process". * Bug# 1878 [http://bugs.otrs.org/show_bug.cgi?id=1878] * Bug# 1918 [http://bugs.otrs.org/show_bug.cgi?id=1918] * Bug# 1938 [http://bugs.otrs.org/show_bug.cgi?id=1938] The Bug was solved by a Downgrade to the last efficient ActivePerl Package (Version 5.8.8.819). Affected packages: ================== * otrs-2.0.5-001-win32.exe * otrs-2.1.7-001-win32.exe * otrs-2.2.1-001-win32.exe Adjusted packages: ================== * otrs-2.0.5-002-win32.exe * otrs-2.1.7-002-win32.exe * otrs-2.2.1-002-win32.exe With the new packages the following components will be Installed: * OTRS (2.0.5 or 2.1.7 or 2.2.1) * Apache 2.2.4 * MySQL 5.0.37 * CRONw 2.0 * Perl 5.8.8.819 Download: ========= ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) (a full list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/) File-List and MD5 message digest (128-bit) checksums: ==================================================== OTRS 2.0.5: ftp://ftp.otrs.org/pub/otrs/otrs-2.0.5-002-win32.exe c92770d3d56ef92fa347728e95382bd6 OTRS 2.1.7: ftp://ftp.otrs.org/pub/otrs/otrs-2.1.7-002-win32.exe 3ee629ef758552a4782b8cb16cf0b2c9 OTRS 2.2.1: ftp://ftp.otrs.org/pub/otrs/otrs-2.2.1-002-win32.exe 0fdef16b27e0da3fa9f23649e6a5567c´ Bug Reporting: ============== Although our Software has been tested before, we appreciate Your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us. Therefore a great "THX!" goes out to you! http://bugs.otrs.org/ ((enjoy)) Hauke Jan Boettcher Sales & Marketing Director ((otrs)) :: OTRS GmbH :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521