+++++++++ OTRS Security Advisory 2017-05 OTRS Business Solution™ 5.0.x, OTRS Business Solution™ 4.0.x +++++++++ Releases: OTRS Business Solution™ 5.0.x, OTRS Business Solution™ 4.0.x Release date: 17-October-2017 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2017-05 mailto:security@otrs.org> ------------------------------------------------------------------ ID: OSA-2017-05 Date: 2017-10-17 Title: Vulnerability in OTRS Business Solution™ allows access to any active public chats Severity: 4.7 Medium Fixed in: OTRS Business Solution™ 5.0.21, OTRS Business Solution™ 4.0.8 URL: https://www.otrs.com/security-advisory-2017-05-security-update-otrs-business... https://www.otrs.com/security-advisory-2017-05-security-update-otrs-business... References: To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2017-05-security-update-otrs-business... https://www.otrs.com/security-advisory-2017-05-security-update-otrs-business... Best regards, Goran Pismestrovic — Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 5s – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success https://www.otrs.com/?utm_id=1036 More information: https://www.otrs.com/products/?utm_id=1037Solutions https://www.otrs.com/products/?utm_id=1037 | Success Stories https://www.otrs.com/customers/success-stories/?utm_id=1038 | Trainings https://www.otrs.com/public-otrs-trainings/?utm_id=1039