Good afternoon, we are proud to announce OTRS 2.0.3 (Klong Jark Beach) today. This is the latest release of OTRS 2.0, and contains some bug fixes. For a complete list see below. The OTRS team recommends all OTRS 2.0.x users to upgrade to OTRS 2.0.3. Changes: ======== - (2005/09/28) fixed typo in config option name for csv search output, so configable csv search output is now possible - (2005/09/28) improved speed of Kernel::System::AgentTicketMailbox (added page jumper) - (2005/09/28) fixed not deleting var/tmp/XXXXXX.tmp files - (2005/09/26) fixed not working cache in Kernel::System::User->UserGetData() - (2005/09/24) fixed small oracle database driver bugs - (2005/09/24) added inital user groups add (UserSyncLDAPGroups) after inital login - (2005/09/19) moved ldap user sync after login from Kernel/System/User.pm to Kernel/System/Auth/LDAP.pm (already an existing ldap module) - (2005/09/19) fixed ticket search create day and month selection (e. g. 009) if input fields (no pull downs) are used - (2005/09/19) removed js from change ticket customer - (2005/09/19) fixed bin/mkStats.pl - no attachments are sent - (2005/09/18) removed auto result in object link mask (search submit required first!) and improved html design - (2005/09/17) added DefaultTheme::HostBased config option for host name based theme selection - (2005/09/14) fixed move action module in Kernel/Output/HTML/Standard/AgentTicketQueueTicketViewLite.dtl - (2005/09/13) fixed ticket search with IE if many options are selected - (2005/09/11) improved html style in customer panel - (2005/09/09) added Chinese translation, thanks to zuowei - (2005/09/07) added admin "su" (Switch To User) feature (it's disabled - (2005/09/05) moved to german "Ihr OTRS Benachrichtigungs-Master" wording in default notifications - (2005/09/05) added missing default state and article type option to Kernel/Modules/AgentTicketClose.pm - (2005/09/04) changed max. session time from 9h to 10h - (2005/09/04) added missing config options in Kernel/Modules/AgentTicketEmail.pm and Kernel/Modules/AgentTicketPhone.pm for show count of customer ticket history - (2005/09/04) added missing Kernel::Modules::AgentLookup module registration - (2005/09/04) fixed ArticleGetContentPath() in Kernel/System/Ticket/Article.pm, removed "uninitialized value" warning if no content path is set in db' - (2005/09/04) fixed ArticleWriteAttachment() in Kernel/System/Ticket/ArticleStorageFS.pm, added ContentPath lookup - (2005/09/04) fixed SubGroup of Ticket::Frontend::CustomerInfo(Queue|Zoom|Compose), Frontend::Agent is the correct one - (2005/09/04) added possibe state selection in owner update screen - (2005/08/29) fixed bug #905 - Fixed SuSE meta header info, try-restart arg, and some smaller fixes - (2005/08/26) added package manager deploy check in admin interface, if package is really deployed (compare files in filesystem and package) - (2005/08/26) added time accounting option to ticket move mask - (2005/08/26) replaced localtime(time) with Kernel::System::Time core module in several files - (2005/08/26) removed empty thai translation file - (2005/08/24) replaced scripts/restore.sh and scripts/backup.sh with improved scripts/backup.pl and scripts/restore.pl scripts - (2005/08/24) added SMIME and PGP environment check in admin interface - (2005/08/23) fixed bug #891 - typo in Login.dtl (for more details: http://cvs.otrs.org/viewcvs.cgi/otrs/CHANGES) Download: ========= ftp://ftp.otrs.org/pub/otrs/ (a full list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/) MD5 message digest (128-bit) checksums ====================================== 2c4a8631aa15a0b0c7402de8e5c4355c RPMS/suse/7.3/otrs-2.0.3-01.i386.rpm 240250a5cb9b8f9c24bf21afdc57b89f RPMS/suse/8.x/otrs-2.0.3-01.i386.rpm 54d91bc5d71f1502139178d13e2062a9 RPMS/suse/9.0/otrs-2.0.3-01.i386.rpm 999541a5bb2036a1c7e70fa06b25ecb5 RPMS/suse/9.1/otrs-2.0.3-01.i386.rpm b67f803e7ab07994026b4c19b773fa01 RPMS/redhat/7.x/otrs-2.0.3-01.i386.rpm 73bfb8ce7ac912b4c8256d0f7aeee2ee RPMS/redhat/8.0/otrs-2.0.3-01.i386.rpm 65970371e79056fa64776d7106766aca SRPMS/suse/7.3/otrs-2.0.3-01.src.rpm 925d99ee36212b19d46bac08d936198d SRPMS/suse/8.x/otrs-2.0.3-01.src.rpm eb35601c6c69a7dca7f69d921eb962d7 SRPMS/suse/9.0/otrs-2.0.3-01.src.rpm a4b225610cc7d094845aa577d5a67ac7 SRPMS/suse/9.1/otrs-2.0.3-01.src.rpm 8437ed4b6351699535503b1f60c88154 SRPMS/redhat/7.x/otrs-2.0.3-01.src.rpm b5abe11ab02736bcd62d053367971735 SRPMS/redhat/8.0/otrs-2.0.3-01.src.rpm a0e72cb0cf938c6e86e27f9a8a504433 otrs-2.0.3-01-win32.exe b73cb49eb8c0b9e374841f7449bb204a otrs-2.0.3-01.tar.gz 2e15bfd9c15780c7d280ec1b4e32b124 otrs-2.0.3-01.tar.bz2 Upgrading: ========== For those folks who are using OTRS 1.x and want to upgrade to 2.0 please read the UPGRADING and INSTALL files. Bugreports: =========== http://bugs.otrs.org/ (Thanks!) Thanks for your help and making OTRS the world leading open source trouble ticket system! Have a lot of fun!:) Stefan Rother -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!