Hi, we are going to raise our prices in a couple of days. The new prices will be online at http://www.otrs.de/support/ and http://www.otrs.de/consulting/ Because we want to be a fair partner we are announcing this step today. In case you are thinking about buying a support contract or consulting you should do it now. Don't blame us that we didn't warn you. ;-) regards Stefan Winter -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388