Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ OTRS 2.1.5 (Playa Esmeralda) is released! Fixes: ====== - Fixed ignored ticket responsible in phone ticket. - Fixed not working time selection if time zone feature is used. - Fixed not working email notification tags in auto responses for agent and customer email notifications. - Fixed case sensitiveness in case of customer user login and agent user login in Kernel/System/User.pm and Kernel/System/CustomerUser/DB.pm if oracle or postgresql is used. - Fixed bug #1532 - utf-8 charsetproblems in stats. - Fixed bug #1446 - No "(Ticket unlock!)" link in AgentTicketCompose. - Fixed customer LDAP auth if system is iso-8859 and LDAP server is running in utf-8. - Fixed not working Kernel/System/DB/db2.pm driver (syntax error). Download: ========= ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) (a full list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/) MD5 message digest (128-bit) checksums: ====================================== f4902f0d3892b596616c0aaf571949ef RPMS/suse/7.3/otrs-2.1.5-01.i386.rpm ac05c828bbb2882167e9b530f88c8261 RPMS/suse/8.x/otrs-2.1.5-01.i386.rpm 4ee771a3fcb1f5b552804bb55172a6ba RPMS/suse/9.0/otrs-2.1.5-01.i386.rpm 3694b6c3fae105887ee660ca07a88cf2 RPMS/suse/9.1/otrs-2.1.5-01.i386.rpm 3aeb3baf9e3c6037f2d5f738544608c1 RPMS/suse/10.0/otrs-2.1.5-01.i386.rpm 9bfabe927877672060b0e880ce550e11 RPMS/redhat/7.x/otrs-2.1.5-01.i386.rpm f768dee5f4a5d038605ca439c80adaef RPMS/redhat/8.0/otrs-2.1.5-01.i386.rpm 9a080fe910bc7022e61c6c28bd79b770 SRPMS/suse/7.3/otrs-2.1.5-01.src.rpm cd65e973c85169f8fdb93d692cf01ae9 SRPMS/suse/8.x/otrs-2.1.5-01.src.rpm 16f7ae64aa783cd95c086df089fd78fd SRPMS/suse/9.0/otrs-2.1.5-01.src.rpm 271e537cf229b512f85f8bcec5f3f04f SRPMS/suse/9.1/otrs-2.1.5-01.src.rpm 72176f3a0dcdd37fb06e994c5aae9a3a SRPMS/suse/10.0/otrs-2.1.5-01.src.rpm 72d75c3fb7e4108619c10c0d1ca9ad0e SRPMS/redhat/7.x/otrs-2.1.5-01.src.rpm 36a1a64f8d2f9a6c93bfc17d715369a3 SRPMS/redhat/8.0/otrs-2.1.5-01.src.rpm 211012d507c5d0090a90961353f35d65 otrs-2.1.5.tar.gz e302fd0fd6207ea2ea51884ab51b430b otrs-2.1.5.tar.bz2 Important for Upgrading: ======================== For those folks who are using OTRS 2.0 and want to upgrade to 2.1 please read the UPGRADING and INSTALL files. Bug Reporting: ============== Although OTRS 2.1 has been tested before, we appreciate your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us. Therefore a great "THX!" goes out to you! http://bugs.otrs.org/ NEW Telephone and Fax-Numbers: =============================== The Telephone / Fax-Number of our german Office in Straubing, has changed to: Phone: +49 (0)9421 - 56818 - 0 Fax: +49 (0)9421 - 56818 - 18 [central fax service] The Telephone / Fax-Number of our german Office in Bad Homburg, has changed to: Phone: +49 (0)6172 - 681988 - 0 Fax: +49 (0)9421 - 56818 - 18 [central fax service] ((enjoy)) Hauke Jan Böttcher Sales & Marketing Manager ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: D - 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!