Dear OTRS-Community, with a new subsidiary located in Cupertino near San Francisco, USA, we follow your call from inside the US-market. The foundation of the OTRS Incorporated is a major element of our sustained international growth strategy, aiming to make OTRS and related Professional Services an international success-story. Customers want the highest quality, and all the more so with open source software. Their best bet is to get it straight from the originators, so proximity to our customers plays a decisive role. Based in Cupertino, in the heart of Silicon Valley and next to well known Players like Apple, Symantec, Hewlett-Packard, IBM or Sun Microsystems the OTRS Incorporated starts its services on May, 29th 2006. For further information please contact our Office: OTRS Inc. 19925 Stevens Creek Blvd. Cupertino, CA 95014-2358 USA Fon: +1 (408) 725 7105 Fax: +1 (408) 725 8885 E-Mail: sales@otrs.com Web: http://www.otrs.com Have fun! Hauke Jan Böttcher Sales & Marketing Manager ((otrs)) :: OTRS GmbH :: Europaring 4 :: 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!!