Re: [dev] help with notification

Hi Juraj, Bobek Juraj wrote:

But this notification send email to customer. I want to implement this change to our system without parsing emails received from otrs. I mean that when article is added the notification will be send via Perl. For example some event will be thrown and I can implement reaction to this notification and my system can react to it.

It's not clear to me. %-) Can you send an example how you would like it?

Juraj Bobek

Thanks! Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!