10 Nov
2005
10 Nov
'05
11:34 a.m.
Hi! Alexander Koch wrote:
Hello Alex,
On Wed, Nov 09, 2005 at 04:57:11PM +0100, Alex Mihicinac wrote:
is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-)
look at http://lists.otrs.org/pipermail/dev/2005-October/001158.html
It is working for us.
Nice! It's working like charm! Thanks! Now my Agents got new idea - to be able to use Bulk-Action(merge) on Search Result list. :-) Best regards, --alexm