Hi Jens,
Thanks. I filed a bug report for it and corrected it in CVS. It will
be fixed in upcoming OTRS 3.0.12.
http://bugs.otrs.org/show_bug.cgi?id=7884
The bug report contains instructions for how to patch your OTRS 3.0.x
instance. The issue was that the 'select all' checkbox had an ID but
not a value, and OTRS tried to insert this as a standard_response (or
as a queue) when it was selected.
--
Mike
On Wed, Nov 2, 2011 at 11:18, Jens Wilke
On Wednesday 02 November 2011 09:47:22 you wrote:
Hi Michiel,
No, it's now a known bug. When exactly did this happen? Were you creating a new queue? Are you using PostgreSQL as the database?
This happens on applying "Change Queue Relations for Response foo". It's the postgres error message that i sent.
I found out, that there are 2 issues that might be responsible for this behavior. - The @IDs Elements are not uniq but 35 times repeated. - There's is an unecessary loop, that repetedly deletes and inserts the same values. Both are responsible for massive loops in AdminQueueResponses.pm The attached patch is a quick hack to fix these Problems.
Regards, Jens
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