
19 Oct
2006
19 Oct
'06
8:45 a.m.
hi there trying to modify some DTL's to display a photo of the CustomerUser. In AgentTicketEmail.dtl and AgentTicketPhone.dtl i use $Data{"CustomerUser"} to get the Login-Name. In AgentTicketZoom.dtl this $Data{"CustomerUser"} is empty. After searching quite a while I haven't found some "debug-switch" to show all vars in a DTL. And I also havent found why $Data{"CustomerUser"} not set in AgentTicketZoom.dtl. Anyone, any hint? Thanks a lot. Thomas Btw: i'm using latest OTRS 2.1.1