Hi everybody in this dev community,
I'm been looking for an possibility to fill some freetext fields at titket compose time with data form an db lookup.
At my search throught the docu, some forums and mailing lists I found an beta modul in the otrs forum, that fits my needs mostly perfect.
Please see : http://www.otrs-forum.de/viewtopic.php?f=21&t=1967
The Problem ist that it doen't work on 2.4.x, and my understanding of perl and otrs molul development are too poor to make it work by myself.
The developper for this modul "darkside" seams not be interested on the further development of this modul, nor to fix the problem on 2.4.x.....
Now my question, is there anybody in the world, who can do this for uns, surely not for free......
Please contact me at markus.knoll@artelis.net
Markus KNOLL IT Administration, DBA, DB development
3, rue Jean Piret B.P. 2708 L-1027 LUXEMBOURG