
6 Sep
2012
6 Sep
'12
6:12 p.m.
Hey! I've been trying to use the generic interface to search tickets by a dynamic field. I'm using java client. It seems to be correct accordingly with the documentation. The problem is, the search is returning all tickets instead of just return the field XYZ = 'test' is it a bug? What am I doing wrong? Thanks Incoming data before mapping (2012-09-06 10:52:16, debug) $VAR1 = { 'DynamicField_XYZ' => { 'Equals' => 'test' }, 'Password' => 'root', 'UserLogin' => 'root@localhost' }; http://192.168.20.168/otrs/index.pl# Incoming data after mapping (2012-09-06 10:52:16, debug) $VAR1 = { 'DynamicField_XYZ' => { 'Equals' => 'test' }, 'Password' => 'root', 'UserLogin' => 'root@localhost' };