Hi<br>
<br>
All examples [1] of TicketACL use constant Properties and Possible&#39;s.<br>
I&#39;d like to calculate possible SLA&#39;s dynamically using CustomerUserID<br>
and ServiceID like in module<br>
$OTRS/Kernel/System/Ticket/<div id=":7i" class="ii gt">Acl/CloseParentAfterClosedChilds.pm<br>
I didn&#39;t find any manual on <a href="http://doc.otrs.org/" target="_blank">doc.otrs.org</a> on how to develop and use such<br>
modules.<br>
<br>
Please, point me a right way.<br>
<br>
[1] <a href="http://doc.otrs.org/2.4/en/html/c2172.html" target="_blank">http://doc.otrs.org/2.4/en/html/c2172.html</a></div><br>-- <br>regards,<br>Mikhail<br><br>