Hi Klaus, On Oct 16, 2008, at 13:16 , Klaus Rörig wrote:
I wonder, if someone could help me with this mail. I get it every twenty minutes when the GenericAgent runs. There are no tickets in the system.
Where does this come from?
<snip> ERROR: OTRS-GenericAgent-10 Perl: 5.10.0 OS: linux Time: Tue Oct 14 22:40:03 2008
Message: No valid time format '1224016203'!
Traceback (19803): Module: Kernel::System::Ticket::TicketSearch (v1.343) Line: 4123 Module: Kernel::System::GenericAgent::JobRun (v1.43) Line: 380 Module: /usr/local/otrs//bin/GenericAgent.pl (v1.49) Line: 214 </snip>
It's basically no development question. Anyway... =:) I guess you are using OTRS 2.3.2. There was a bug for generic agent jobs regarding this issue. http://bugs.otrs.org/show_bug.cgi?id=3315 This is fixed in OTRS 2.3.3 and higher. If you do not need generic agent jobs, so just delete your jobs and it will work fine! -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505 Chairman of the Supervisory Board: Burchard Steinbild Executive Board: André Mindermann (CEO), Martin Edenhofer