Re: [dev] TicketSearch

my @TicketIDs = $TicketObject->TicketSearch( Result => 'ARRAY'|| 'HASH', UserID => 1, QueueID => 15, States => ['new','open'], );

Just an update to the previous lines : my @TicketIDs = $TicketObject->TicketSearch( Result => 'ARRAY', UserID => 1, Queues => ['Spam'], States => ['new','open'], ); It works better Eric