Hello,

What is the appropriate way to customize the existing source files (.dlt, .pm), which belong to package ?

I created a package that contains customized files. When I try to install this package I get an error message:

"Message: Can't install/upgrade package, file Kernel/Modules/AgentTicketPhone.pm already used in package ITSMIncidentProblemManagement-2.0.2!"

Thus, how do I get to install my own version of a file which belongs to an existing package ?

Thanks!
Omrat



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