Thank you for the suggestion.  I tried and it didn't work.  The problems seems to be in accessing the customeruser array.  I get a hash when I add QData["customeruser"] but I need to access Customeruser ImId Attribute.



On Fri, May 21, 2010 at 1:21 AM, Nils Leideck - ITSM <nils.leideck@leidex.net> wrote:
Hi,

On 20.05.2010, at 07:57, Jeremy Roche wrote:

$Self->{CustomerUser2}
                Map => [
                [ 'ImId', 'UserName', 'sAMAccountName',              1, 0, 'var', '', 0  ], 
        ],

I need to get the source image from <img src=http://openfire:9090/plugins/presence/status?jid=$QData{UserName"}@openfire”> 

This currently works for the ticket owner using <img src="http://openfire:9090/plugins/presence/status?jid=$QData{"UserLogin"}@openfire">

Did you try with $LQData{“ImID”} ?

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project




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