Thank you for the suggestion. I tried and it didn't work. The problems seems to be in accessing the customeruser array. I get a hash when I add QData["customeruser"] but I need to access Customeruser ImId Attribute.
Hi,On 20.05.2010, at 07:57, Jeremy Roche wrote:$Self->{CustomerUser2}Map => [[ 'ImId', 'UserName', 'sAMAccountName', 1, 0, 'var', '', 0 ],],I need to get the source image from <img src=http://openfire:9090/plugins/presence/status?jid=$QData{UserName"}@openfire”>
This currently works for the ticket owner using <img src="http://openfire:9090/plugins/presence/status?jid=$QData{"UserLogin"}@openfire">Did you try with $LQData{“ImID”} ?Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com
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