hi List,

i run OTRS 2.3.2 with ITSM 1.2.1 on a 64bit Fedora 8 Box with 4 GB RAM, FastCGI, Apache 2.2

I got a OOM-Killer (Out Of Memory) message and investegated about it, i think OTRS is the memory-leaker.

After otrs is freshly started i got about 300MB Memory used, but when it runs for about 20 Minutes and handles some requests, memory usage on the server grows to 1500MB Memory used, growing, growing, until OOM-Killer strikes back.

I use default FastCGI Config for otrs. Maybe some of you guys can give me feedback about this, what do you think about it?

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FastCGI Config:

FastCgiServer /opt/otrs/bin/fcgi-bin/index.fpl  -processes 10 -idle-timeout 20 -flush
FastCgiServer /opt/otrs/bin/fcgi-bin/customer.fpl -processes 10 -idle-timeout 20 -flush

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I also played around with some FastCGI Parameters, but all attempts were useless... 

Until now i do a graceful restart of apache to avoid OOM, nonetheless some requests gets dropped, so this "solution" cannot be used forever...

Thanks&Greets

Jakob