I followed the instructions on the website you sent me this morning. Now I am getting this error. Software error: Can't load log backend module Kernel::System::Log::SysLog! Can't locate Sys/Syslog.pm in @INC (@INC contains: ../../ E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../../Kernel/cpan-lib E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../.. C:/Perl/lib C:/Perl/site/lib . E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../.. E:/Server/Otrs/2.0.4_01/bin/cgi-bin/../../Kernel/cpan-lib) at ../..//Kernel/System/Log/SysLog.pm line 15, <PRODUCT> line 4. BEGIN failed--compilation aborted at ../..//Kernel/System/Log/SysLog.pm line 15, <PRODUCT> line 4. Compilation failed in require at (eval 15) line 3, <PRODUCT> line 4. For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. Brett Gruchow Infrastructure Systems Engineer bgruchow@myweather.net Office: 608-441-0400 ext. 657 Mobile: 608-345-9791 Fax: 608-441-0101 MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison, WI 53719 www.myweather.net -----Original Message----- From: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Christian Schoepplein Sent: Wednesday, April 19, 2006 2:34 AM To: Development community of OTRS.org Subject: Re: [dev] inetinfo.exe error Hello Brett, On Di, Apr 18, 2006 at 04:34:22 -0500, Brett Gruchow wrote:
I just installed otrs on my IIS box. I have all the Perl installed (I think) and I am getting an
Inetinfo.exe application error ?The exception unknown software exception (oxc00000fd) occurred in the application at ?.?
The only info I can find is that I need to upgrade my Service pack. I am running on 2000 pro with SP 4 installed. Any idea?s?
Sorry, without a deeper research and without more infos we can't help. But see the following tutorial, maybe it helps solving the problem: http://tjworld.net/help/kb/0006_OTRS-IIS6.html
Brett Gruchow
Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!