Hi Kristoffer, Kristoffer Gleditsch wrote:
Our OTRS 1.3.2 installation runnig on Oracle is using UTF-8 as default charset, since our customer has users from several different charsets (and countries). :)
We've had some problems with sending Email in UTF-8. When the characters in the email were translatable to latin-1 (or perhaps latin-15 - didn't test with €), the body of the email came through as latin-1, even though the headers insisted it was UTF-8. When the email contained characters that wouldn't translate to latin-1 (greek, chinese, czech...) it would croak with the message:
Wide character in syswrite at /usr/lib/perl5/5.8.3/Net/Cmd.pm line 430.! [...]
I'm not sure how to reproduce this. Can you tell me how you get this error message? OTRS in UTF-8 mode is working fine for me. Thanks, Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!