"The file appears with a big lock on
it." sounds to me like the user has no write permissions on those
files. I guess the Webservers which runs OTRS acts as anothers
user (www-data or something like this)
and the "WinSCP-User" opens the file in read-only mode. Is this
possible?
Am 10.04.2013 12:48, schrieb Rafa Quiñonero Figuerola:
Could you solve that? I don't understand why you
can't save the file. I use WinSCP to manage the file system from
a Windows and I have no problems to modify the files from OTRS.
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