Hi,

 

This works now for me.

I search how to include SLA in possible argument. Someone know the syntax ?

I’ve test this without success : SLA => ['Incident'],

 

 

Cordialement,

 

cid:image001.jpg@01C901F5.9B7E22C0

 

Marc GUYARD

Ingénieur Exploitation Client

--
Pôle Services Managés

tel. +33 1 64536640

mob. +33 6 83826501
m.guyard@orange-ftgroup.com
Network Integration Services, 24 rue Emile Baudot - 91120 PALAISEAU - France
www.orange-business.com

 

cid:image002.jpg@01C901F5.9B7E22C0

 

De : dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] De la part de m.guyard@orange-ftgroup.com
Envoyé : dimanche 29 novembre 2009 18:07
À : Development community of OTRS.org
Objet : Re: [dev] ACL on Customer Ticket New

 

Ok.

no workaround is possible ?

 

Le 29 nov. 2009 à 13:59, Nils Leideck - ITSM a écrit :



Hi,

 

On 29.11.2009, at 10:50, Guyard Marc NIS wrote:



But i need use ACL on agent frontend to. When a agent open a ticket for group1, only test1 should show.

This acl CAN do this ? 

 

Not yet. AFAIR ACLs are not working with AJAX based functions. This is maybe planed for further releases.

 


Nils Leideck


-- 

Nils Leideck
Senior Consultant
nils.leideck@leidex.net

https://webint.cryptonode.de / a Fractal project

 

 



 

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