On Mon, Feb 12, 2007 at 07:34:28PM -0200, Leonardo Pereira Guimarães wrote:
Does anyone had already used SMIME in OTRS ?
Yes :).
I do not know but I ever seen the error bellow:
Message: Need Hash!
Traceback (27118): Module: Kernel::System::Crypt::SMIME::Decrypt (v1.9) Line: 157 Module: Kernel::Output::HTML::ArticleCheckSMIME::Check (v1.8) Line: 100 Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom (v1.27) Line: 572 Module: Kernel::Modules::AgentTicketZoom::Run (v1.27) Line: 168 Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 671 Module: /var/www/otrs-2.1.3/bin/cgi-bin/index.pl (v1.81) Line: 47
Have you read the S/MIME section in our admin manual on http://doc.otrs.org Also it is important that your webserver runs with the user and group of the local otrs user.
Leo.
Kind regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818-0 :: Fax: +49 (0) 9421 56818-18 http://www.otrs.com/ :: Communication with success!