[dev] your opinion about time to develop somethings

Hi, I need to develop some things in OTRS and I would like your opinion about the time I spend to do that. I want to develop: - add a permanent fields who have a statics value extracted from an LDAP dir. (ie: I want to add the 'administrative entity' who have send the ticket.) - I would like to build stats: - % per queue. - % per entity who demand and per queue - for each entity: - % per queue. Thanks for OTRS, Yann Richard -- o--------------------------------------------------------------o | Yann Richard | | GPG FingerPrint: | .oO| A2F4 1EFB 66B6 65F8 1093 E11A 3E0A 9DF6 72E7 DE9E | `--------------------------------------------------------------o