
20 Mar
2013
20 Mar
'13
10:39 a.m.
Hi Rocco,
On Tue, Mar 19, 2013 at 4:56 PM, Rocco Tocci
Hi guys, do you know if it is possible via ACL to be visible or not freetext? From what I've read it seems not?
We have two Feature Add-Ons available that provide this functionality. We have HideShow DynamicFields for OTRS 3.1 and up: http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons... and there's a similar package for OTRS 3.0 which handles free text fields. -- Mike