
Hi Stéphane, Stephane Martin wrote:
[...] Now the customer.pl is called liked that:
https://localhost/otrs/customer.pl?Action=Login&User=sid with sid being the php session id registered during intranet login. The sid is looked up in the mysql db and the user is fetched and passed to OTRS. This behaviour works well but now we have a small question. After a succesfull login, the original url https://localhost/otrs/customer.pl?User=sid is changed to https://localhost/otrs/customer.pl?CSID=id and OTRS defines the CSID. Is there a way to jump directly to the ticket report form (https://localhost/otrs/customer.pl?Action=CustomerMessage) including our sid and not the CSID? Or can I set OTRS to rely on external CSID?
Unfortunately not. It's no possible (without deeper modifications in the core). :-( (because just User and Password is passed through the auth module)
Stéphane Martin
-Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!