Hi! I've been on vacation some days... Yes, I got it solved modifiying Article.pm, but then notifications won't add the date header :( As I don't want to re-write too much from OTRS, I've solved it making my exim4 add the date header to all mail sent from the OTRS IP. BTW, the last exim4 update for Debian Sarge (exim v4.50-4) automatically adds an acl to do this, so you won't need to touch anything :) Thanks! On 22 Mar 2005 at 14:53, Martin Edenhofer wrote:
Hi Victor,
This problem is fixed in CVS head. This means in upcoming OTRS 2.0 (first beta 2005-05-01, stable 2005-08-01).
If you want to patch OTRS 1.3, see in Kernel/System/Ticket/Article.pm ~ line 1197 -> %Header ... or contact http://otrs.de/ .-)
Martin Edenhofer
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--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---