
8 Nov
2007
8 Nov
'07
2:32 a.m.
On Nov 7, 2007, at 1:14 PM, Martin Edenhofer wrote:
On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:
Works, thanks! What does 0 and 2 mean in this context?
It only means, that the request should not create a ticket. It means, stop processing the ticket creation and force to show the phone/email mask again (with pre-filled attributes).
I observed that behavior, and it works perfectly for us. What if I really wanted it to create a ticket, is there a way to do that? (without prompting the user...) -- Jo Rhett senior geek Silicon Valley Colocation Support Phone: 408-400-0550