-----Original Message-----
From: Mark Pocock
Sent: 06 February 2006 15:14
To: Mark Pocock; 'dev@otrs.org'
Subject: help

 

 

Hi All

 

  Is it possible to ask a quick question, how do I find the $QueueID in OTRS, I cannot seem to find it anywhere, other then the ticket table, but it isn’t working for what I need,

 

  I need to sort emails based on the domain, which I am doing by using postmaster filtering, but am  trying to filter them into a queue, I can only put it into parent queue, not their sub queues,  it says invalid Found no $QueueID for 5!, (I pulled the 5 from the queue_id field in the tickets table).

 

Hope you can help

Kind Regards

 

Mark

 

Mark Pocock

Carrier Operations Data Manager

Econet Carrier Services

1 Kingsway

London

WC2B 6XD

United Kingdom

 

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