
Hi!
"Robert Kehl"
Though I didn't test them in any way, I've incorparated your patches in the Wiki:
http://wiki.robertkehl.de/index.pl?PatchMakingOtrsPlayNiceWithOracle
Feel free to edit the entry!
Thanks for the help with publishing the patches. However, I have to admit I'm a bit confused about what is expected of me now. - Does the publication of the patches on this Wiki mean that someone is assuming any kind of responsibility for keeping them in sync with current OTRS releases? (They are against 1.2.2 or something, so they are already a bit outdated.) - Is Oracle support going to be included in the upstream OTRS at any point? Right now I've got the feeling that the OTRS developers don't want Oracle support in their application. That's fair enough, although a bit strange, considering http://doc.otrs.org/1.3/en/html/faq.html#AEN1848 . I'm not going to force anyone to support databases they don't want to support. I would, however, appreciate a clarification on this issue. Again, if there are technical issues with the patches which are causing this reluctance to accept them, I can try to fix that. But I need to know about it before I can fix it... Regards, -- Kristoffer.