Hi,
I made some
modifications in AgentTicketBulk to allow the change of pending times if pending
state is possible.
Is ok to post it
this way?
regards
Christian
diff
otrs-2.4.0_beta5/Kernel/Modules/AgentTicketBulk.pm
232c232,244
<
}
---
>
}
>
elsif ($Ticket{StateType} =~ /^pending/i)
{
>
# get
params
>
my %GetParam =
();
>
foreach (qw( Year Month Day Hour Minute ))
{
>
$GetParam{$_} = $Self->{ParamObject}->GetParam(Param =>
$_);
>
}
>
$Self->{TicketObject}->TicketPendingTimeSet(
>
UserID =>
$Self->{UserID},
>
TicketID =>
$TicketID,
>
%GetParam,
>
);
>
}
499a512,520
> # append pending
time if pending is possible
>
if($Param{'NextStatesStrg'} =~ /pending/i)
{
>
$Param{DateString} =
$Self->{LayoutObject}->BuildDateSelection(
>
Format =>
'DateInputFormatLong',
>
DiffTime =>
$Self->{ConfigObject}->Get('Ticket::Frontend::PendingDiffTime') ||
0,
>
%Param,
>
);
> }
>