Hi Adrian, On Fri, Apr 16, 2004 at 11:13:25PM +0200, Deccico Adrian wrote:
I need to integrate another web system with OTRS using only one login.
The first system is in one Linux server and the Otrs in a Windows 2000 Advanced Server.
The idea is the users starts in the first system and then use OTRS with the same login, I think in pass the login variables in the URL whe I call OTRS, but I need to authenticate OTRS with the Mysql tables of the first system.
My question is: I can do that in a easy way? How?
OTRS can handle SSO! .-) For example the HTTPBasicAuth auth module -=> http://doc.otrs.org/1.2/en/html/user-auth-backend.html#AEN743 This module takes the $ENV{REMOTE_USER} from your system and if the agent exists in OTRS then the agent is authenticated (no extra auth with uid and pw needed). PS: You also can write/modify the HTTPBasicAuth to use other SSO auth functions.
Adrián
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