Is it possible for me to get the answer, on the request below today? -----Original Message----- From: Mamakwa M. Sefiri Sent: 19 April 2006 10:03 AM To: Development community of OTRS.org Subject: [dev] Connect emails to the otrs system Good day I have installed otrs 2.0.4 on a SUSE Linux box. I need to connect emails on the system. I have tried the fetchmailrc and procmailrc and still it is not working. I can only get emails that are send only if the user is logged onto the system. Is it possible that users can send request to the system using outlook to a specified email address Thanks in advance _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev