--- AgentUtilSearchResultShortTableNotAnswered.dtl.org	2003-12-19 00:02:44.000000000 +0100
+++ AgentUtilSearchResultShortTableNotAnswered.dtl	2003-12-19 00:14:59.000000000 +0100
@@ -12,10 +12,21 @@
 <tr valign="top">
  <td class="PriorityID-$Data{"PriorityID"}"><a href="$Env{"Baselink"}Action=AgentZoom&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}&QueueID=$Data{"QueueID"}" onmouseover="window.status='$Text{"Zoom"}'; return true;" onmouseout="window.status='';">$Data{"TicketNumber"}</a></td>
  <td class="PriorityID-$Data{"PriorityID"}"><font color="red">$Quote{"$Data{"Age"}"}</font></td>
- <td class="PriorityID-$Data{"PriorityID"}"><font color="red">$Quote{"$Data{"From"}","30"}<br>$Quote{"$Data{"Subject"}","30"}</font>&nbsp;</td>
- <td class="PriorityID-$Data{"PriorityID"}"><font color="red">$Quote{"$Text{"$Data{"State"}"}","30"}</font></td>
- <td class="PriorityID-$Data{"PriorityID"}"><font color="red">$Quote{"$Data{"Queue"}","30"}</font></td>
- <td class="PriorityID-$Data{"PriorityID"}"><font color="red">$Quote{"$Data{"Owner"}","30"} ($Quote{"$Data{"UserFirstname"} $Data{"UserLastname"}","30"})</font></td>
- <td class="PriorityID-$Data{"PriorityID"}"><a href="$Env{"Baselink"}Action=AgentCustomer&TicketID=$Data{"TicketID"}" onmouseover="window.status='$Text{"Customer history"}'; return true;" onmouseout="window.status='';">$Quote{"$Data{"CustomerID"}","15"}</a>&nbsp;<br>$Quote{"$Data{"CustomerName"}","30"}</td>  
+ <td class="PriorityID-$Data{"PriorityID"}">
+    <div title="$Quote{"$Data{"From"}"}">$Quote{"$Data{"From"}","30"}</div>
+    <div title="$Quote{"$Data{"Subject"}"}">$Quote{"$Data{"Subject"}","30"}&nbsp;</div>
+ </td>
+ <td class="PriorityID-$Data{"PriorityID"}">
+    <div title="$Quote{"$Text{"$Data{"State"}"}"}">$Quote{"$Text{"$Data{"State"}"}","30"}</div>
+ </td>
+ <td class="PriorityID-$Data{"PriorityID"}">
+    <div title="$Quote{"$Data{"Queue"}"}">$Quote{"$Data{"Queue"}","30"}</div>
+ </td>
+ <td class="PriorityID-$Data{"PriorityID"}">
+    <div title="$Quote{"$Data{"Owner"} ($Data{"UserFirstname"} $Data{"UserLastname"})"}">
+       $Quote{"$Data{"Owner"}","30"} ($Quote{"$Data{"UserFirstname"} $Data{"UserLastname"}","30"})
+    </div>
+ </td>
+ <td class="PriorityID-$Data{"PriorityID"}"><a href="$Env{"Baselink"}Action=AgentCustomer&TicketID=$Data{"TicketID"}" onmouseover="window.status='$Text{"Customer history"}'; return true;" onmouseout="window.status='';">$Quote{"$Data{"CustomerID"}","15"}</a>&nbsp;<br><div title="$Data{"CustomerName"}">$Quote{"$Data{"CustomerName"}","30"}</div></td>  
 </tr>
 <!-- end record -->